There are two main challenges to documenting, streamlining, and automating complex business processes. It’s All In Your Head: As the business owner or operator, you have full knowledge of
Dysfunction Archives
The Blind Spot in Want Ads
“The major blind-spot in want-ads is an assessment that we need to increase the number of people engaged in production, rather than increasing the production of value through
Lean In to the Alligator
In the early 90’s when I was a facilitator for an outdoor education company, I had the opportunity to work with a group of business leaders and elected