| Rung | Process |
| Decide whether and how to respond | What should I do? |
| Evaluate and causally explain | What is leading the person to say or do thins? How is this positive or negative? |
| Translate and label | What does it mean when the persons says or does this? |
| Observe and select data | What data am I paying attention to? What data am I excluding? |
| Directly observable data | What data are available to me? |
c.f:: Observable Datacf.: Meaning Making
