Group Effectiveness Criteria

  1. Facilitator behavior matches member behavior
  2. The system of facilitation is internally consistent.
  3. The group meets its member’s needs.
  4. Members openly confront each other, believing that each person is strong enough to receive negative feedback directly.
  5. Members test out their assumptions and inferences to determine if they are valid, rather than simply acting as if they are true.
  6. The group deals with undiscussable issues.
  7. Members can articulate the group’s task and what they are responsible for accomplishing.
  8. Members know what kind of authority and autonomy the group has.
  9. Members can articulate their mission and vision, find it engaging, and use it to guide their work.
  10. Members can articulate the group’s core values and beliefs, and they take actions and make decisions that are consistent with the shared values and beliefs.
  11. Members understand clearly what role each member plays and what behavior people expect in each role.
  12. The group clarifies its roles as the tasks changes or as members change.
  13. Members understand and support the leader role.
  14. The group recognizes that, although it may not control the group context, it might influence the larger organization to create a more supportive context.
  15. The group understands and shares the organization’s mission and vision and makes group decisions consistent with them.
  16. The group asks others to explain the mission or vision rather than ignoring it or complaining within their group that others have not made it clear.
  17. The organization rewards behavior that is consistent with the group’s objectives.
  18. The group has access to the valid and relevant information needed to perform the work, whether it is information about markets, staffing, production scheduling or costs, or other topics.
  19. The group has access to information about the constraints with which the members must make their own decisions and the effects that the decisions will have on other parts of the organization.

Source: Roger Schwarz, The Skilled Facilitator


Primary Goals sits at the intersection of three core ideas about communication:
  • Leaders create vision by communicating a compelling future to their teams.
  • Teams create success based on how effectively the communicate and coordinate with each other.
  • Entrepreneurial ventures are successful only when they communicate value to people with a concern that the business can take care of
In all cases, it’s about Conversations for Committed Results.  That’s our Primary Goal.  



Copyright 2021 Primary Goals - Privacy Policy