| | Offers | Wants |
Sponsor /
Client |
- Involvement
- Respect
- Clarity of goal
- Importance of project
- Resources for success
- Information
- Definition of scope
- Referral
- Contextual view of system
|
- Results – measurable, quantifiable
- Time/Freedom
( make things understandable, simple, enjoyable)
- Confidence in the consultant
(that warm feeling in the belly…)
- Ego boost — I want to look good, and you help (politics?)
- Scapegoat?
- Confidentiality (bad idea)
- Anonymity (preferred)
- Access to you the consultant
- Clear, consistent communication
- “truth” – executives can’t always get this from line/staff.
- Credibility — same data more meaningful from outsider
- coaching
- Options from which to choose next action.
|
Consultant /
Agent |
- Time
- Knowledge
- Experience
- Abilities
- Self as a change agent
- Outsider Status – marginality
- Passion / energy
- Integrity
- Initiative
- Sustainable Results
- Theoretical knowledge
- Unique, diverse methods
- Values
- Domain knowledge
- Hope! — to get unstuck
|
- Money
- Timeliness from client
- Growth and new experiences
- Credibility within the field
- Definition
- Structure
- Clarification of goals/roles (cf.: waterline)
- Fun
- Integrity, congruence of values
- Busy, Challenged, Learning
- Personally meaningful work
- Strong sponsor
- Reference client
- Access to key people, data, resources
- Physical space to work.
- Administrative support
- Follow-up commitment
- Definition of success
- Clear scope
- budget / resource clarity
|
Source: LIOS Winter 2003 LIOS Class Brainstorm
